Returns
Returns & Refunds Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it by following the guidelines below.
Return Eligibility
Items must be returned within 14 days of delivery.
Products must be unused, unworn, and in original packaging.
Items showing signs of use, damage, or alteration will not be accepted.
Sale or discounted items are non-returnable unless defective.
How to Initiate a Return
Contact our support team via the Contact page with your order number.
Our team will review your request and provide return instructions.
Securely pack the item and send it back to the provided address.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
We recommend using a trackable shipping service, as we are not responsible for lost return packages.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection.
Approved refunds will be processed within 5–7 business days.
Refunds will be issued to the original payment method.
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange, please contact us with photos of the issue.
Non-Returnable Items
Gift cards
Downloadable products
Personal care items (for hygiene reasons)
Contact Us
If you have any questions about returns or refunds, please contact our customer support team. We’re always happy to help!